Privacy Policy

1. Who We Are

Care Companions of Clayton CDS LLC ("we," "us," or "our") is a licensed, Medicaid-approved non-medical home care provider, including Consumer Directed Services, located at 2542 S. Brentwood Blvd, Brentwood, MO 63144. We can be reached at (314) 764-2021 or info@carecompanionsclayton.com.

Attached to Home IHS provides traditional in-home and respite services, and Brentwood Adult Day Care provides adult day services. They are separate businesses under common ownership with Care Companions of Clayton CDS LLC.

2. Information We Collect

We may collect the following types of information when you visit our website or contact us:

• Contact Information: Name, phone number, email address, and mailing address submitted through our contact or inquiry forms.
• Care-Related Information: Details about care needs or service inquiries you voluntarily provide.
• Usage Data: General browsing data such as pages visited, time on site, and browser type, collected via analytics tools.
• Communications: Records of calls, texts, or emails initiated by you.

3. How We Use Your Information

We use the information we collect to:

• Respond to care inquiries and service requests
• Schedule consultations or tours
• Communicate about services, programs, and eligibility
• Improve our website and services
• Comply with applicable state and federal laws, including Medicaid program requirements

4. HIPAA Notice

As a Medicaid-approved home care provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected in connection with your care services is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided separately at the time of enrollment. This website privacy policy applies to general website visitors and inquiry submissions only.

5. SMS / Text Messaging (TCPA)

If you initiate a text message to us or opt in to receive SMS communications, you consent to receive text messages related to your care inquiry. Message and data rates may apply. You may opt out at any time by replying STOP. We do not use automated dialers or mass SMS marketing campaigns. Your phone number will never be sold or shared with third parties for marketing purposes.

6. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist us in operating our website or business (under confidentiality agreements)
• As required by law, court order, or government authority
• With Medicaid agencies or healthcare partners as required for program compliance
• With your explicit written consent

7. Data Retention

We retain contact form submissions and inquiry records for a reasonable period to respond to your request and fulfill any legal obligations. Care-related records are retained in accordance with Missouri state law and Medicaid requirements.

8. Cookies & Analytics

This website uses Vercel Web Analytics to understand which pages visitors use. This analytics tool does not use cookies. Vercel, our hosting provider, processes pageview information for us, including page addresses, referral information, and device and browser information. We use aggregated reports to improve the website.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us immediately at info@carecompanionsclayton.com.

10. Your Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of certain data uses

To exercise any of these rights, contact us at info@carecompanionsclayton.com or (314) 764-2021.

11. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Care Companions of Clayton CDS LLC
2542 S. Brentwood Blvd, Brentwood, MO 63144
Phone: (314) 764-2021
Email: info@carecompanionsclayton.com